Frontmâte
Rated 4.8 out of 5
Frontmâte

The Best AI receptionist built for trades and services

Frontmate answers your calls, books appointments, captures leads, and follows up with customers — so every local number stays covered 24/7.

ED

Emma Davies

Urgent

Hi — leaking tap in the kitchen, can you take a look?

6h
TB

Tom Bradley

Quotation request

How much for a hot water system replacement?

4d
PS

Priya Sharma

Follow up

Following up on the hot water quote from last week.

5d
NK

Noah Kelly

Urgent

Kitchen drain backing up, water not draining.

5d
LC

Lena Cho

Active

Recurring tap service, same as the last visit.

6d

Suggested action

Create and send Raj a quote

Find a time and create the job card

Answered by Frontmate

Booked Pete — 1pm today

Confirmation SMS sent

Answer calls 24/7 with AI

Capture more revenue

Handle FAQs, texts, appointment scheduling, and lead capture, so every customer inquiry becomes an opportunity.

Route calls with context

Direct calls by names, locations, and keywords—no repeats, no wrong transfers, with all the details you need.

Talk like a person, not a menu

Callers speak normally. Frontmate replies in clear, professional language—no button-pressing required.

Set up in minutes

No IT support needed. Quickly train Frontmate using your website, FAQs, or uploaded documents.

See how answering, routing, scheduling, and setup work together

The ROI of Frontmate

97%

CSAT score since rolling out Frontmate for Apex Health

60%

of member calls resolved completely by Frontmate at Ironline Trades

$1.7M

projected additional revenue for Nexus Real Estate

Omnichannel conversational AI

One Agent for Every Conversation

Design, deploy, and manage AI agents across every channel — voice, chat, SMS, and more — all from one platform. Frontmate brings consistency, compliance, and real-time intelligence to every customer interaction.

VOICE
CHAT
SMS
WHATSAPP
EMAIL

From area code to live AI receptionist

You know what Frontmate can do — here's how you go live in 4 steps

01

Choose your local number

Search an area code on Frontmate, then get a matching business number through Frontmate.

02

Customize voice & flow

Set greeting, hours, transfer rules, and the persona that matches your brand.

03

Train with knowledge

Add FAQs, services, and website details so the AI answers like your best receptionist.

04

Go live & monitor

Test a call, publish the number, then review transcripts, leads, and routing in the dashboard.

Live demo

See how Frontmate answers

Chat with Frontmate in your browser, or enter your number and we will call you so you can hear it on a real line.

Chat demo

Pick your industry and chat with Frontmate the way a caller would on your business line.

Phone demo

Phone demos are not available yet. Use the chat on the left to see how a call would go.

We are setting up live calling. The chat demo shows the same greeting, questions, and follow-up you would get on the phone.

Industry telephony

Your line, your rules

Frontmate runs on phone infrastructure you can trust. Bring your own carrier or SIP trunk if you already have one, and keep control over routing, call quality, and compliance.

Deploy Where Your Customers Are

We strategically deploy voice infrastructure in the exact regions your operations need — reducing latency and ensuring crystal-clear call quality.

Telephony Settings

SIP Trunking
Twilio
BYOC

Freedom to Choose Your Network

Connect through your own carriers or SIP trunks. No vendor lock-in — just flexibility and total control of your network.

AsteriskCiscoAvayaGenesysRingCentral

Built to Fit Your Enterprise Stack

Frontmate connects with the systems you already use. No rebuilds — instant compatibility and faster time to value.

Response Time

<100ms

LatencyExcellent

Performance You Can Rely On

With routing, capacity, and uptime managed end-to-end, we keep latency low and reliability high — even through traffic surges.

Primary routeLive
Backup regionStandby
Failover pathReady

Automatic Failover Built In

Regional redundancy and instant failover keep every call connected when traffic spikes or a local path goes down.

HIPAA

Ready

SOC 2

Ready

GDPR

Ready

PCI

Ready

Compliance Without Compromise

Route and record calls with region-aware controls so healthcare, legal, and finance teams stay audit-ready.

Call transcript

Recording & Analytics Included

Capture transcripts, sentiment, and outcome tags automatically — then feed insights back into every agent flow.

Active lines

2,480

Scale From One Line to Thousands

Start with a single local number and grow to high-volume inbound without re-architecting your telephony stack.

Real Businesses. Measurable Growth.

See how businesses like yours are transforming their operations with Frontmate.

Axis Health

+$1.7M Revenue

"Frontmate captured 60% more after-hours patient inquiries. We no longer lose new patients to competitors when our front desk goes home."

Dr. Sarah Jenkins

Clinical Director

Prime Plumbing

0 Missed Calls

"Reduced urgent dispatch response times down to under 10 seconds. We've completely eliminated our expensive human answering service."

Mark Thompson

Operations Manager

Apex Real Estate

+2.5x Showings

"Every lead gets answered on the first ring with instant property links via text. Our agents wake up to full calendars."

Elena Rodriguez

Managing Broker